Frequently Asked Questions You May Find Helpful

Q. What is a Comfort Heater Cozy Heating System?
A. The Comfort Heater quartz infrared heater is a revolutionary portable furnace that safely and efficiently heats the objects in a room using infrared waves as opposed to less efficient systems that use radiant or solar radiation.

Q. How does the initial cost and savings compare to other heaters?
A. Comfort Heater quartz infrared heaters utilize new, more efficient technology for generating large amounts of infrared heat. Built with yesterday's quality using tomorrow's infrared and solid state electronic technology. Comfort Heaters incorporate great styling, with micro-electronic genius. To invest in similar technology that would heat a comparable area could easily cost twice the initial investment without delivering the exclusive features and safe healthy benefits in this 3rd generation portable furnace. The energy savings each month will usually pay for the cost of the heater in less than a few months.

Q. How does the Comfort Heater Portable Heater Work?
A. The Comfort Heater combines new advanced engineering with the latest in infrared commercial quartz tubes. Both technologies were developed by Wells Electronics for the Comfort Heater. The new heat exchanger incorporates a copper-ionization panel for efficient ionization of the water molecules in the air. These water molecules act as a carrier for the infrared heat that is expelled into the room. Ionized water molecules distribute the heat more evenly in the room than do the air molecules which is why you eliminate most cold air pockets in a room by using moist infrared heat. It is a warmer softer heat that penetrates the body more effectively than radiant heat. three solar copper furnaces inside the unit absorb the heat from these tubes much like a sponge absorbs water. The patent pending process also utilizes stainless steel diffusion coils and special infrared tubes with ceramic and stainless steel tips. In independent tests the combination of stainless steel diffusion coils interacting with the copper ionization panels in the new heat exchanger produced a 14% increase in heat output / efficiency. The Comfort Heater furnace exhales what is coined as "soft" environmentally friendly heat that employs the humidity in the room as a vehicle to warm up large spaces quickly and efficiently. Conventional heat sources that dry the air cause occupants to lose energy and force them to breathe dry uncomfortable air.

Q. Where is the Comfort Heater Portable Zone Heater most often used?
A. Cold uncomfortable areas in your home, finished basements, that cold back bedroom, that office down the hall, mobile homes, etc. It can also be used as an energy saving source of comfortable heat when employed as a substitute for other heat sources in the home. It’s a better cheaper way to heat your home.

Q. What makes the Comfort Heater Heater "Healthier" than other heaters?
A. For one... the Comfort Heater does not use up oxygen or dry out the air, nor does it produce positive ions like other blower type heaters. And the Comfort Heater does not destroy healthy negative ions... it actually produces them. Since the early 1950s scientists have suspected that ions play an important role in how the body functions and, consequently, in how we feel. Research has shown that an abundance of negative ions in the air we breathe is highly beneficial. Conversely, scientists have found that if the air is charged with too few negative ions and too many positives, we become anxious, fatigued and tense. Positive ion poisoning has, in fact, been linked to heart attacks, aggravated asthma, migraine headaches, insomnia, rheumatism, arthritis, hay fever, and most allergies. Two . . . the internal temperatures inside the furnace destroy harmful biological pathogens including bacteria, virus, mold and mildew without creating a combustion cycle like other fossil-fueled space heaters and radiant/solar coil type electrical heaters. These types of heaters use up oxygen and they remove humidity from the air.

Q. What makes the Comfort Heater Cozy Heating System different?
A. There are three major types of heat. The first, is radiant heat. Radiant heat can be generated utilizing combustion or the burning of a fossil fuel, i.e. natural gas, wood, oil, etc. It can also be generated using electrical current to heat a coil, as in a base-board heater, or to heat different liquids such as oil in a portable radiator. Radiant heat is a very long wave form that can actually be seen radiating off the earths surface in a mirage or off the top of a wall radiator. It is a very long wave pattern. The second, is solar radiation. Solar radiation is a very short wave pattern that includes all those wavelengths in the light spectrum that are both harmful and beneficial. Solar radiation is responsible for the burn you get by sitting to close to a fire or disc heater or by sitting out in the sun too long. Ultraviolet radiation falls into this solar radiation spectrum. Solar radiation has a very short wave pattern that cannot be detected by the human eye. Ultraviolet Radiation, for example, is a type of solar radiation and the wave pattern varies from approximately 180 nanometers to 270 nanometers. A third form of radiation is Infrared radiation. It is the safest and most effective type of radiation to use for warming up the objects in a room including the human body. The Comfort Heater Cozy Heating System uses safe infrared radiation to efficiently convert electrical power into therapeutic infrared heat. Infrared heat is by far the most economical type of heat for zone or area heating. Infrared waves vary from 5 to 14 microns which is is much much longer than solar radiation but much much shorter than radiant heat waves. Infrared radiation is the perfect wave form for the most efficient heating systems. Infrared heat is also the most therapeutic type of heat which is why it is used universally for all medical applications requiring heat applications as well as the preferred heat type in most saunas. Infrared Saunas produce the same infrared wave that the Comfort Heater heater produces.

Q. How does the comfort of Comfort Heater furnace compare to other systems?
A. The Comfort Heater furnace is a state of the art system that provides the most comfortable form of heat. Unlike traditional systems, which may leave a differential of up to 18 degrees from floor to ceiling, the Comfort Heater infrared furnace produces infrared heat that does not concentrate near the ceiling. Heat is evenly distributed from floor to ceiling throughout the room. The even heating and higher humidity permit lower heat settings with more comfort, less condensation on windows and less static electricity. In actual studies, photos using infrared lighting demonstrated that the heat was almost perfectly even from floor-to-ceiling and wall-to-wall. The Comfort Heater Quartz Infrared efficiency is based on the distribution of energized air, not on just fan movement. This heat is coined as "soft heat" due to how comfortable it is.

Q. Economically, how does the Comfort Heater furnace compare to other systems?
A. The Comfort Heater furnace is the most economical way to heat. The Comfort Heater furnace uses an average of 35% less energy than conventional electric furnace/baseboard systems. Even more impressive results were found during comparisons with fuel based heating systems. Individual results, of course, depend on insulation values, local climate, and other conditions.

Q. How much area does a Comfort Heater Cozy Heating System heat and at what cost?
A. The Comfort Heater Cozy Heating System unit, is an excellent source of primary heat for up to 1000 square feet and a superb source of secondary heat for over 1200 square feet. Price per unit : $599.00 Canadian Dollars. Plus... FREE SHIPPING.

Q. Why does the Comfort Heater quartz infrared furnace cost more than a space heater?
A. It is a furnace in every respect. It has a miniature heat exchanger, miniature infrared heating coils or tubes, a solid-state electronic control system, high and low limit switches to regulate temperature and air flow, a stylish cabinet, a sensitive solid-state thermostat with high voltage relays for turning the infrared tubes on and off and a dual DC fan system to eliminate harmful electromagnetic radiation that is produced by AC fans. It is a revolutionary “Green technology” product in every respect that produces high-quality infrared heat at a fraction of the price of conventional portable heaters. A space heater only has the capacity to heat a small space because the heat stays where it was generated. The Comfort Heater furnace, like a central heating system, will heat an entire area evenly and efficiently because the heat spreads rapidly through the entire room. Leave the door open and the heat will spread into the adjoining room as well. Furthermore, the Comfort Heater furnace is safe. It will not start a fire or burn you if you get too close to it. (Personal note: I like to sit in front of my unit when I come in form the cold because it warms me up fast – Bruce Searle). Because of the reduced energy consumption, and the unit's high level of safety and comfort, Comfort Heater users agree that it is the best value available.

Q. Is the Comfort Heater Cozy Heating System safe?
A. The Comfort Heater Cozy Heating System has no flame or fumes. Its safe, clean infrared heating elements provide the energy. Extensive TUV-US testing has verified the safety of the Comfort Heater furnace. Q. How long has the Comfort Heater furnace been around? A. The Comfort Heater furnace is new for 2008. It was developed by Wells Electronics, an ISO 9000 manufacturer who is an oem supplier to many fortune 500 companies. Wells Electronics produced over 120,000 quartz infrared heaters for the US market last year. Wells Electronics wanted to introduce their own innovative technology into the US market this year. Tens of thousands of Wells quartz infrared heaters are marketed and sold worldwide each year.

Q. Why doesn't the heat from the Comfort Heater Cozy Heating System rise like conventional heating systems?
A. Because the infrared wave is shorter than radiant heat waves. Now, combine this short wave with an ionizing heat exchanger and what you have is an infrared wave that spreads more quickly and penetrates more thoroughly giving you a more even heat distribution from floor to ceiling. The Comfort Heater heats an area evenly, keeping heat down where you and your family live.

Q. What kind of warranty does it have?
A. The Comfort Heater furnace has an extended 3 year factory warranty which includes the heating elements. The unit has no moving parts except the fan. The furnace has trouble free solid-state controls and diagnostic analysis of any problem can be analyzed over the telephone with our technical support team through customer service.

Q. How much power does the Comfort Heater furnace draw?
A. The Comfort Heater Furnace uses 1500 watts. That is less than some coffee makers!